Airport Service

Located in Guelph, Ontario, Red Car Service  is renowned for providing ground transportation specializing in airport shuttles and custom charters since 1966. We provide comfortable, reliable, quality airport transfers from the Guelph/Wellington area and private charter services anywhere within Ontario.  

Going to the Airport

All passengers travelling TO an airport require advance reservations.  Reservation can be made through the online booking engine on our website, by phone with one of our 24 hour reservation agents or in person in our office 7 days a week from 8:00a.m. to 8:00p.m.  We request at least 48 hours notice of booking in order to provide the most flexible service possible but will do our best to accommodate last minute bookings to the best of our ability.

All reservations will receive an email confirmation detailing the booking information as well as all applicable cancellation policies.  Passengers will receive an additional email or phone call from our staff, after 3:00p.m., the day before travelling to the airport to confirm the pick up time and location.  Pick up times may change slightly due to a variety of factors (traffic, weather, scheduling, etc.)  Red Car Service recommends the minimum check-in times as suggested by Transportation Canada. However, any individual requests will be accommodated whenever possible. 

Passengers travelling to the airport will be dropped off at the door closest to your departing flight check-in location.

Red Car Service provides service to the following airports. Click on one of the following to learn more about each location.

Shared Ride Shuttle
Passenger pick-ups in Shared Ride Service will be combined into trips in order to facilitate the most efficient route for all passengers arriving at the airport for similar check-in times.  Drivers pick up from north to south and west to east within Guelph. Rural pickups anywhere other than south of Guelph will generally be made first.

Exclusive Private Service
Passengers travelling in Exclusive Private Service may choose their own pick up time or defer to the reservation staff for pick up time. Exclusive Private Service also allows passengers to select the type of vehicle used for the transfer (pricing varies depending on vehicle selection and passenger numbers).

Hamilton International Airport

Shared Ride Shuttle
Passenger pick-ups in Shared Ride Service will be combined into trips in order to facilitate the most efficient route for all passengers arriving at the airport for similar check-in times.  Drivers pick up from north to south and west to east within Guelph. Rural pickups anywhere other than south of Guelph will generally be made first.

Exclusive Private Service
Passengers travelling in Exclusive Private Service may choose their own pick up time or defer to the reservation staff for pick up time. Exclusive Private Service also allows passengers to select the type of vehicle used for the transfer (pricing varies depending on vehicle selection and passenger numbers). This service must be booked as an Inter-City Transfer if booking online.

Region of Waterloo International Airport

Shared Ride Shuttle
Passenger pick-ups in Shared Ride Service will be combined into trips in order to facilitate the most efficient route for all passengers arriving at the airport for similar check-in times.  Drivers pick up from north to south and west to east within Guelph. Rural pickups anywhere other than south of Guelph will generally be made first.

Exclusive Private Service
Passengers travelling in Exclusive Private Service may choose their own pick up time or defer to the reservation staff for pick up time. Exclusive Private Service also allows passengers to select the type of vehicle used for the transfer (pricing varies depending on vehicle selection and passenger numbers). This service must be booked as an Inter-City Transfer if booking online.

Toronto Island Airport - Billy Bishop

Toronto Island Airport (Billy Bishop Toronto City Airport) is located downtown Toronto and transfers are booked as Exclusive Service Only.

Reservations are required and it is recommended that you make your reservation at least 48 hours in advance; however, we will always do our best to accommodate last-minute bookings.

Red Car Service allows a minimum of 2 hours travel time for Toronto Island Airport in order to accommodate traffic and road conditions but we will accommodate passenger requests when possible.

Departing passengers will be dropped off outside of the Main Land Ferry Terminal (at the foot of Bathurst St.).  The ferry ride is only a minute long and is adjacent to the Airport Terminal.

From the Airport

We encourage you to make a reservation from the airport. Advance reservations help us plan the number of vehicles we will need to serve our customers, ensuring prompt departure for you from the airport. At Toronto Pearson Airport, you will find a Red Car check-in counter inside each of the terminals; at other airports, you will need to meet up with your driver at a prearranged meeting area.

For specific information related to the airport you are flying from or to, please follow these links:

Toronto Pearson International Airport

Red Car Service shares a check-in desk with other ground transportation companies in both Terminal 1 and Terminal 3.

At Terminal 1, our desk is located one floor below the Arrivals Level at area P. Once you have collected your luggage and have exited the restricted area, you will exit out into the public concourse. Arriving from the domestic arrival gate, turn right and take the first MAIN elevator on the right. Arriving from the international arrival gate, turn left and take the first MAIN elevator on the left. Both elevators will exit at area P.  After hours, please feel free to call Red Car Service at 855-218-4888

At Terminal 3, our desk is located on the Arrivals Level, between exit doors C and D. Don’t go outside; our desk is inside the terminal. If you are arriving on international flights or flights from the United States, turn left when you exit baggage claim. Proceed along the terminal, past the D exit doors, to the Out of Town Ground Transportation Desk located on your right. If you are arriving on flights from within Canada, turn right when you exit baggage claim and proceed to Out of Town Ground Transportation located just past the C exit doors on your left.  After hours, your driver will be dispatched by Red Car Service. Feel free to call 855-218-4888 to talk directly to a Red Car Service Representative. 

If you cannot find the Out of Town Ground Transportation Desk please call 416-776-9550 (local call) and speak to the representative.

When you arrive at the Out of Town Ground Transportation Desk, make sure you check in with the agent for Red Car. The agent will record your arrival and alert your driver when it’s time to pull up to the curb.

Hamilton International Airport

Your uniformed driver will meet you just beyond the luggage area holding a Red Car Service sign.

If you cannot find the your driver please call 519-824-9344 or toll free at 1-855-218-4888 and speak to one of our representatives.

Region of Waterloo International Airport

Your uniformed driver will meet you at the airport main entrance holding a Red Car Service sign.

If you cannot find the your driver please call 519-824-9344 or toll free at 1-855-218-4888 and speak to one of our representatives.

Toronto Island Airport - Billy Bishop

Toronto Island Airport (Billy Bishop Toronto City Airport) is located downtown Toronto and transfers are booked as Exclusive Service Only.

Reservations are required and it is recommended that you make your reservation at least 48 hours in advance; however, we will always do our best to accommodate last-minute bookings.

Red Car Service allows a minimum of 2 hours travel time for Toronto Island Airport in order to accommodate traffic and road conditions but we will accommodate passenger requests when possible.

Arriving passengers will be picked up outside of the Main Land Ferry Terminal (at the foot of Bathurst St.). The ferry ride is only a minute long and is located adjacent to the Airport Terminal.

Travelling with a Conference Group

If your organization is planning a conference or business meeting in the Guelph area, Red Car Service can look after all your transportation needs. We offer special airport transfer rates for delegates arriving by air. Once your conference is pre-registered with Red Car, your delegates can use our online booking form to reserve our service.

If you require shuttle service between your accommodation and meeting facilities, we can help select the right vehicles and time schedule. You can be assured that you will receive the kind of personal attention that we are renowned for. Our attention to detail will help make your event one to remember.

Red Car Service can also customize day trips for special events or spousal programs to Niagara Falls, St. Jacobs Country, Toronto, or any other destination in Ontario, including the services of tour guides who speak a variety of languages.

Red Car Service boasts a close working relationship with the University of Guelph, which operates first-rate conference facilities.

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