Red Car Service Cancellation Policies
By completing your Red Car Service reservation you are agreeing to the specific cancellation policy related to the type of service you have booked. All reservations can be edited and/or cancelled online up to 3 hours before the scheduled pick up time or at any time by contacting our office 24 hours a day.
Shared Ride & Private Service
Red Car Service requires 3 hours notice of cancellation prior to the scheduled pick up time.
A full credit for future travel OR a refund (minus 5% administration fee) will be issued for cancellations with more than the required time. (The credit will be valid for one year from the date of cancellation.)
No refunds and no credits will be given with less than 3 hours notice of cancellation or failure to cancel.
Conference Airport Transfer
Red Car Service requires 24 hours notice of cancellation of your Conference Reservation.
A full credit for future travel OR a refund (minus 5% administration fee) will be issued for cancellations with more than the required time. (The credit will be valid for one year from the date of cancellation.)
No refunds and no credits will be given with less than 24 hours notice of cancellation or failure to cancel.
Inter-City Transfer
Red Car Service requires 3 hours notice of cancellation prior to the scheduled pick up time.
A full credit for future travel OR a refund (minus 5% administration fee) will be issued for cancellations with more than the required time. (The credit will be valid for one year from the date of cancellation.)
No refunds and no credits will be given with less than 3 hours notice of cancellation or failure to cancel.
Custom Charter Service
Cancellation with more than 7 days notice (prior to Balance of Payment) will be issued a full credit of the deposit for future travel OR a refund of the deposit (minus 5% administration fee). (The credit will be valid for one year from the date of cancellation.)
Cancellation with less than 7 days notice (following Balance of Payment) will forfeit deposit and will be issued a credit of Balance of Payment for future travel OR a refund of balance of payment. (The credit will be valid for one year from the date of cancellation.)
No refunds and no credits will be given with less than 48 hours notice of cancellation or failure to cancel.